Get support
Our dedicated Customer Success team is here to ensure you get the support you need whether it's navigating our apps, solving issues, or receiving in-field assistance.
How can we help?
Don't hesitate to reach out to our Customer Success team:
Washington, US: +1 855 449 9142
California, US: +1 855 449 5017
Send a messageMeet your support team
From onboarding to in-field support, our Customer Success, Grower Relations, and Field Services teams are here to support you every step of the way.
Mike Rodriguez
Senior Customer Field Service and Support Specialist
Mike Rodriguez
Senior Customer Field Service and Support Specialist
About
Based in California's Central Valley, Mike Rodriguez serves as a Senior Customer Success Specialist at Semios. Having been around ag his whole life, he brings four years of experience working in the ag industry as a customer success representative on top of over a decade of sales experience. Mike leverages his strong communication and problem-solving skills to guide growers through onboarding and troubleshooting issues so they can get the most out of the Semios platform and tools.
Robert W. Fifer
Customer Field Service and Support Specialist
Robert W. Fifer
Customer Field Service and Support Specialist
About
Based in Washington State, Robert W. Fifer is a Customer Field Service and Support Specialist helping growers across Washington, Oregon, and California. He holds a Bachelor's degree in Math and Computer Science from Eastern Washington University and brings a deep-rooted background in agriculture, having grown up on a cattle ranch to later helping out at an apple orchard and working at a large tree fruit cooperative's warehouse in Central Washington. Combined with his experience working in technical support for Microsoft, Robert leverages his ag and technical expertise to help growers bridge the gap between technology and farm operations.
John Weesner
Irrigation Specialist
John Weesner
Irrigation Specialist
About
John Weesner is an Irrigation Specialist at Semios, helping growers optimize water management and get the most out of their irrigation technology investment. John holds a certification in Irrigation Systems Evaluation (Distribution Uniformity) from the Irrigation Training and Research Center of Cal Poly SLO. He's continuing his work in ag in honor of his grandfather, George V. Ferry, a longtime UC Cooperative Extension Farm Advisor. Drawing on 15 years of customer service and sales management experience prior to Semios, alongside over six years of technical irrigation and customer support within the company, he brings a strong mix of ag experience and technical expertise.
Geo Salazar
Grower Relation Specialist
Geo Salazar
Grower Relation Specialist
About
Geo is an experienced agriculture professional with more than a decade of industry experience, specializing in pest management and production agriculture. A graduate of Butte College and a licensed Pest Control Adviser (PCA), he brings a strong practical understanding of the pest management challenges that growers and advisors face every day. His expertise spans pest control strategies as well as broader farm management practices, allowing him to support growers with holistic approaches to optimizing crop health and mitigating pest pressures.
Jose Garcia
Grower Relations Specialist
Jose Garcia
Grower Relations Specialist
About
With over ten years of experience in the tree fruit industry, Jose holds a B.S. in Integrated Plant Science with a focus on Fruit and Vegetable Management, as well as a minor in Horticulture and an Organic Ag Certificate from WSU. Jose's expertise in Water & Agronomy makes him a valuable resource for optimizing water use and crop health.
Ignacio Valdez
Grower Relations Specialist
Ignacio Valdez
Grower Relations Specialist
About
Based in Fresno, Ignacio Valdez is a Grower Relations Specialist at Semios. As a licensed Pest Control Adviser (PCA) holding a Bachelor’s in Plant Sciences from Fresno State, he brings extensive technical and field knowledge, drawing from his experience working as a field scout, supporting grower mating disruption programs across California, and conducting entomology research with the UC Cooperative Extension. Ignacio is dedicated to helping growers find the right solutions for their operations and being a trusted expert that they can count on.